Common Solutions

What are the accepted audio file specifications?

The Orchard's standard audio spec is: WAV (.wav) Format 16-bit or 24-bit 44.1 kHz Microsoft PCM codec Stereo Our full list of accepted formats is: WAV (.wav) and FLAC (.flac): 16-bit: 44.1 kHz, 48 kHz 24-bit: 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz Apple Lossless (.m4a): 16-bit/44.1 kHz only Please do not upload mixed bit depth releases (a combination of 16-bit and 24-bit tracks on the same release). To ensure proper quality, please source your audio directly from a production master export. Audio files created from a compressed format (e.g. MP3, AAC, or WMA) will have an inferior sound quality, and therefore should not be uploaded into our system.

When will I get paid?

Payment frequency depends on your contract with The Orchard and the territory where you are based.  Consult your contract, or contact your label manager for more information. Please note that you must meet your payment minimum before payment is issued.  

What is the necessary lead time for new digital audio releases?

The Orchard typically recommends submitting audio releases in Product Builder 6-8 weeks before street date. Please note that delivery times can vary from one store to another. Please view our Global Digital Release and Delivery Calendar for more information.

What is a project?

A project is an undertaking to source some related content, assemble it in various ways, and monetize it via the appropriate channels.

What is a product?

A product, formerly known as a release, is a collection of one or more master recordings in a certain type of media available to consumers for purchase or other monetized access (ad-supported, subscription, etc).

Workstation Updates

2023-10-16 at 10:07am EDT

The Orchard Webinars

View webinars hosted by The Orchard. Learn more about our offering, industry insights, best practices and tips to empower your label and artists.

2020-05-01 at 3:47pm EDT

Target Your Strategy With Artist Engagement ...

You’ve gained insight into your track listeners but now we’ve made it easier to filter your streams by artist! Does your group have songs with featured artists? Select multiple artists on the Engagement page and analyze their streaming performance as a whole across the top providers. Get the full picture to help understand your fans and how they are listening and finding your music. The more familiar you are with their habits, the better you can target your approach.

2018-03-07 at 12:30pm EST

Need More Help?

Problems, Questions & Support

Release issues? Accounting questions? Something specific? Head back here to get in touch with your Orchard representative (located down in the footer)

Workstation Feedback

Wish something worked differently in Workstation? Got a feature request you’d like to share? Our product team wants to hear from you!